About us

Meet the team

What started as one therapist has transformed into a multi-location, award winning practice with a team of four dedicated therapists.

The Mullins Therapy team
Four therapistsGlasgow · Ayr · LiverpoolOnline worldwide
How it grew

Originally founded by Kevin Mullin as Serenity by Kevin. The name did what it said — one man, one room, one person’s diary. Kevin started the practice in 2018. Along the way, some amazing people stood out and made amazing additions to the therapeutic process and journey for people, and it grew to three different locations with four therapists.

It evolved and changed to Mullins Therapy for a plain reason: it stopped being one man. Heather joined and the practice became a partnership. Nicola opened the Ayr Practice, and most recently Jay launched the Liverpool Practice. The whole team also drives access for all through online therapy and engagement.

What started as one room has become three rooms and online. Clients see the right therapist, in the right place, at the right time.

The team

Our therapists

Kevin Mullin, therapist at Mullins Therapy

Founder · Glasgow

Kevin Mullin

Kevin joined the British Army at 16 and served for 18 years, qualifying in NLP along the way. He started the practice after his brother took his life, to build the kind of therapy he felt the system was missing.

In their own words

Kevin Mullin

Professional journey

I joined the British Army at 16 and served for 18 years, which is where I qualified in NLP. I then moved to Afghanistan for six years, before returning to the UK to open the practice.

What inspired you to become a therapist, and how do you view your role in the healing process?

My brother took his life due to poor mental health. When I looked at the mental health system, it was massively lacking, so I decided to create therapy that wasn’t.

How would you describe your therapeutic style or approach?

Direct.

Are there specific areas of mental health or population groups that you are particularly passionate about supporting?

Relationships and anxiety, with a very deep spot for suicide intervention.

What can a new client expect from your sessions, and how do you work to create a safe environment for them?

Believe it or not, as well as bringing the problem to the table, the client also brings the answer. I specialise in reading the client’s language and behaviour, and emotionally defining the best resolution for that person.

What message would you like to share with a potential client who is feeling hesitant or nervous about starting therapy?

You are not going to feel one feeling for the rest of your life. Please don’t base the rest of your life on just one feeling.

Outside of your professional work, what are some hobbies or personal interests that keep you feeling grounded and refreshed?

We love cold water dipping. We love camping as a family, and a very slow pace of life.

If you are struggling right now, please do not wait. Call the Samaritans free on 116 123, at any hour.

Heather Mullin, therapist at Mullins Therapy

Lead therapist · Glasgow

Heather Mullin

Heather is the lead therapist in Glasgow. She grew up in a small town in Ayrshire, watched many people there struggle with their mental health, and wanted to be one of the therapists who makes a difference.

In their own words

Heather Mullin

Professional journey

I trained as a hypnotherapy practitioner and NLP therapist. Before I joined the practice, I worked with children and families in the residential care sector.

I joined Kevin when the practice was still Serenity by Kevin, and with that it became a partnership: the start of Mullins Therapy as it is today. I am now the lead therapist in Glasgow, working from our office in Baltic Chambers. My focus is relationships and the mental health of young people, and alongside my therapy work I am a 1st Dan black belt Taekwondo instructor for teenagers and young adults.

What inspired you to become a therapist, and how do you view your role in the healing process?

Growing up in a small town in Ayrshire, and watching so many people struggle with their mental health, I just knew the world needed more and better therapists. I wanted to be one of them, to really make a difference.

How would you describe your therapeutic style or approach?

A calm, focused and direct approach.

Are there specific areas of mental health or population groups that you are particularly passionate about supporting?

Relationships and teen mental health.

What can a new client expect from your sessions, and how do you work to create a safe environment for them?

A very comfortable and safe place to be open, and to find a whole new level of skills for fast change.

What message would you like to share with a potential client who is feeling hesitant or nervous about starting therapy?

I want to remind you that how you use self-talk is how you will think and feel. So today, please try to talk to yourself only with love, care, compassion and respect. That in itself will make a difference.

Outside of your professional work, what are some hobbies or personal interests that keep you feeling grounded and refreshed?

I love some quiet reflection time first thing, before the day starts, and watching my friends and family grow into the best versions of themselves. I also like to go to yoga classes when I have spare time.

Nicola Hind, therapist at Mullins Therapy

Lead Therapist · Ayr

Nicola Hind

Nicola studied Psychology at the University of Glasgow, then trained with Kevin and ran her own practice before returning to the team. Her own experience of therapy is what led her to this work.

In their own words

Nicola Hind

Professional journey

I have always had a passion for mental health, so at 17 I started studying Psychology at the University of Glasgow, and by 21 I left with a Bachelor of Science degree. This gave me a huge background in mental health and human behaviour, but left me with one question: what can we do to improve mental health instead of just accepting it?

I found the answer by doing an apprenticeship with Kevin Mullin, who taught me how to take my knowledge and turn it into fast and effective methods that give people long-lasting improvements to their mental health. I knew instantly this was the path for me, and I used these tools to open my own therapy practice, where I had the pleasure of working with many wonderful clients. When Mullins Therapy expanded, I was over the moon to return and work with Kevin again, in a team of brilliant therapists who all share the same goal of improving mental health in a long-lasting way.

What inspired you to become a therapist, and how do you view your role in the healing process?

For as long as I can remember, I struggled with my own mental health, to the point where it took over my life and had an impact on everything I tried to do. No matter how many years I struggled, I never gave up believing there must be a solution, and I just had to find it.

When I completed therapy with Kevin, it gave me my life back. I was able to decide what I wanted to do, rather than what my mental health would allow me to do, and I always knew the worst that could ever happen if I struggled again is that I would reach back out to someone who could give me the solution. My role now is to be that person for my clients: someone who understands their struggles and has the solution to help them change anything holding them back.

How would you describe your therapeutic style or approach?

My approach to therapy has always been that one size can’t fit all when it comes to mental health. Every person has had a different life, with individual experiences, so their solution has to be specific to them and to the ways their mental health is affecting them.

Are there specific areas of mental health or population groups that you are particularly passionate about supporting?

I will always feel passionate about helping people who are struggling with the things that took over my life for so long: anxiety, low mood and low self-esteem. I can relate to the impact, and I would love to give everyone the chance to overcome them the way that I have, as I’m very aware my life would look very different if these things still affected me today.

What can a new client expect from your sessions, and how do you work to create a safe environment for them?

Clients can always expect a comfortable and safe environment, where they can speak openly and be themselves. I pride myself on creating a judgement-free, relaxed environment for my clients, so they get the most from their sessions. Although mental health is difficult, therapy doesn’t have to be, and I want this to feel like a positive experience for those who come to me.

What message would you like to share with a potential client who is feeling hesitant or nervous about starting therapy?

As my own journey to becoming a therapist started in the client’s chair, I understand how difficult the first steps are. I would like any future clients to know that nothing is expected of you when you come into therapy. You don’t need to have all the answers or explain everything perfectly. We take things at your pace, you can be yourself, and we’re only here to help you the best way we can. We have all chosen this job because of a genuine passion for helping people who are struggling, so there is never any judgement.

Outside of your professional work, what are some hobbies or personal interests that keep you feeling grounded and refreshed?

As we tell our clients, it is so important to make time for yourself and do the things you genuinely want to do, the things that make you feel reset. My reset comes from spending time with the people who are important to me: my family and friends. I also find a great reset in going to the gym, which gives me time to switch off and focus on my personal goals and the ways I can take care of myself.

Jay Lees, therapist at Mullins Therapy

Lead therapist · Liverpool

Jay Lees

Jay spent 15 years building businesses before qualifying as an NLP practitioner and hypnotherapist. The support he received from Mullins Therapy after the loss of his son is what led him to become a therapist.

In their own words

Jay Lees

Professional journey

I have set up and run many successful businesses over the past 15 years, and my share of unsuccessful ones too. This taught me that failure is only part of learning, and not the end! After years of entrepreneurship and a change in my personal life, I decided I wanted to pursue a new path, and I qualified as an NLP practitioner and hypnotherapist with the goal of helping people when they need it most.

What inspired you to become a therapist, and how do you view your role in the healing process?

Seven years ago, my wife and I lost our son when she was almost full term, and I came close to losing her too. It was the most traumatic experience of my life, and at the time I couldn’t see a way forward. The support I received through Mullins Therapy had a profound impact on my life. Experiencing that help first-hand inspired me to study to become a therapist, so I could support others in the way I had been supported.

Living in a neurodivergent household has also given me 16 years of lived experience of anxiety, overwhelm and the challenges they can bring to everyday life. Alongside my professional training, those experiences have shaped the empathy and understanding I bring to my work. Becoming a therapist felt like a natural step, and one I’m deeply glad I took.

I see my role in the healing process as helping people feel safe, heard and understood, while working together towards meaningful change. That starts with recognising the core emotion and understanding what they need. From there, my role is to help them develop practical tools, recognise their own strengths and build confidence in their ability to move forward. I want people to leave therapy feeling more able to navigate life on their own terms.

How would you describe your therapeutic style or approach?

My therapeutic style is direct and honest, whilst being empathetic and understanding. I believe people should feel comfortable speaking openly, and confident that they will be listened to without judgement. I take a practical, realistic approach, working with each person to understand what they want to change and how we can move towards it. I’m comfortable asking difficult questions and gently challenging unhelpful patterns, while respecting each person’s needs and pace. Above all, I’m committed to helping clients make meaningful progress that they can recognise in their everyday lives.

Are there specific areas of mental health or population groups that you are particularly passionate about supporting?

I’m particularly passionate about supporting people experiencing anxiety and overwhelm, and those struggling with relationships. Whether someone feels caught in constant worry, emotionally overloaded or disconnected from their partner, I want to help them understand what they’re experiencing and find practical ways forward.

Supporting neurodivergent people and their families is also especially important to me. Coming from a neurodivergent household gives me a personal connection to this work, and an appreciation of how much difference feeling understood can make. Everyone’s experience is individual, and I aim to offer support that respects their needs, recognises their strengths and helps them navigate everyday life with greater confidence.

What can a new client expect from your sessions, and how do you work to create a safe environment for them?

You can expect a comfortable, homely setting where you can feel at ease and speak openly without judgement. I take time to listen, explain how we’ll work together and understand what you want to achieve. Creating a safe environment means respecting your boundaries, welcoming questions and making sure you feel heard throughout the process.

My sessions are focused and purposeful, with clear goals agreed together. I don’t use regression; my approach centres on the present and the future. We work on understanding and changing the patterns of thinking and responding that are affecting you now, while developing practical ways to move forward. I aim to help you make meaningful changes you can recognise in your everyday life.

What message would you like to share with a potential client who is feeling hesitant or nervous about starting therapy?

Before I needed therapy myself, I didn’t believe in it. I thought I knew what was best for me and, honestly, I thought therapy was pointless. After experiencing my own trauma and being introduced to Mullins Therapy, my perspective changed completely. It was exactly what I needed at that time, and I can honestly say it changed my life.

At that point, I remember asking myself, “It can’t get any worse, so what have I got to lose by giving it a chance?” For me, that was enough to take the first step.

If you’re feeling hesitant or nervous, I understand. You don’t have to come in convinced that therapy will work, or knowing exactly what to say. There’s room for questions, doubts and honest conversations about what you need. My own experience taught me the value of being open to support, even when I wasn’t sure what it could offer.

Outside of your professional work, what are some hobbies or personal interests that keep you feeling grounded and refreshed?

Outside of work, spending time with my wife and children is what keeps me grounded. I love cooking and bringing friends and family together over a meal at the weekend. I particularly cherish the time I spend with my autistic daughter, supporting her as she navigates the world in her own way.

My son and I enjoy going to watch Liverpool FC together, and we love family days out with our three dogs. Whether it’s a match, a busy kitchen or a walk together, those moments help me switch off, recharge and enjoy being a husband and dad.

Three rooms and online

You’ll find us at Baltic Chambers in Glasgow, Alloway Place in Ayr, and Goodlass Road in Liverpool. All three locations are open Tuesday to Friday, 11am–8pm, with the final appointment scheduled before closing. Our extended evening hours are designed to fit around our clients’ needs.

Book a consultation

Start at the room that suits you

Tell us which office you would like, or online, when you get in touch. Everything begins with a 30-minute consultation.

How we work

We use practical methods drawn from psychology and hypnotherapy, focusing on real results rather than endless sessions. Everything begins with a 30-minute consultation — a conversation about what is actually going on, and an honest answer about whether we are the right people for it. If we are not the right fit, we will say so.

Our expertise

We specialise in anxiety and couples therapy, with wider expertise in:

Your therapy follows a clear plan, with the approach and number of sessions agreed during your consultation to suit your needs.

We’d prefer to let you know when you no longer need us rather than keep booking you in.

What stands behind us

Mullins Therapy was named Anxiety Therapy Provider of the Year at the GHP Mental Health Awards 2026. We are a signatory to the Armed Forces Covenant. Our founder, Kevin Mullin, is a BBC consultant, appearing regularly across the BBC.

These achievements support the whole team, not just one person.

★★★★★

After the 6 sessions I have came on leaps and bounds. 100% would recommend to anyone struggling and looking into therapy

Ryan StaffordGoogle review
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